1. The terms of returns and exchange are limited to direct sale by us to you.
2. We may accept returns for refund/exchange. For this purpose we must receive the merchandise within 14 days from the date it was shipped to you. Items must be UNUSED and UNDAMAGED by you. Goods must be returned in their original packing. You must intimate us regarding a faulty product or initiate a return/exchange within 48 hours of receiving the same by writing to us at loveforprettythings@gmail.com
3. We do not provide returns/exchange on made to order or customized products.
4. We do not provide returns/exchange on international orders.
5. In case a product is damaged in transit, we would be happy to replace it with a new piece in the same style if it is available. Since we have limited inventory the same product may not be available in which case you can take a store credit or refund.
6. To return an item, write to us at loveforprettythings@gmail.com . You can reach us at 9818642825, Mon to Sat 9am to 6pm
7. Please note shipping charges are non-refundable. They will be subtracted from the order amount before a refund / store credit is remitted to you.
8. In case of free shipping orders, a charge of Rs 100 will be subtracted from the refund amount/store credit before being remitted to you.
9. We do have a reverse pick up service. We will check the availability of the same once you write to us for a return/exchange and have it arranged.
10. If for the purpose of exchange or repair, reverse pick up is not available and the customer is sending the product back themselves, then the product is the responsibility of the customer till it reaches us. The company is not liable for any damage during this transit.

Address for return: B-1/18 ground floor Malviya Nagar New Delhi 110017

1. Please note we do not provide cash refunds. Refunds are provided by way of reversing a transaction on your card if the transaction was made by you on our website using a card or you can provide us your bank details for the same
2. Item should be returned unused with the tag still attached.
3. The item must be returned in its original packaging along with authenticity cards, dust bags etc.
4. Goods are faulty if received damaged. Items that are damaged by normal wear and tear are not considered faulty.
5. Final sale items cannot be exchanged or returned .
6. There may be slight variation of color between what you see on the computer and the actual product.
7. Order cancellations are accepted till it has not been shipped. Please write to us at loveforprettythings@gmail.com for the same.